Welcome to Anspire Hospitality (“Anspire Hospitality”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit https://anspirehospitality.com, contact us, or use any of our hospitality services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. About Us

Anspire Hospitality is a hospitality company based in Himachal Pradesh, India, engaged in operating hotels, partnering with accommodation providers, and offering hospitality-related services across Himachal Pradesh.

Registered Office

Anspire Hospitality
Dharampur, Solan
Himachal Pradesh, India

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Residential Address
• Nationality
• Government-issued Identification (where required by law)
• Billing Information
• GST Details (if applicable)

Booking Information

• Check-in and Check-out Dates
• Number of Guests
• Room Preferences
• Special Requests
• Travel Plans
• Property Booked

Technical Information

When you browse our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Website Usage Statistics
• Cookies and Similar Technologies

3. How We Collect Your Information

Your information may be collected when you:

• Submit an enquiry through our website
• Make a hotel reservation
• Contact us via phone, WhatsApp, email, or social media
• Subscribe to newsletters
• Participate in promotions or surveys
• Visit our hotels
• Communicate with our customer support team

4. How We Use Your Information

Your information helps us to:

• Process hotel reservations
• Confirm and manage bookings
• Provide customer support
• Personalize your stay
• Respond to enquiries
• Improve our services
• Process payments
• Send booking confirmations
• Inform you about offers and promotions (with your consent)
• Comply with legal and regulatory obligations
• Prevent fraud and unauthorized activities

5. Information Sharing

We value your privacy and do not sell your personal information.

Your information may only be shared with:

• Hotels directly operated by Anspire Hospitality
• Verified partner hotels for fulfilling your reservation
• Payment gateway providers
• Government authorities where legally required
• Technology partners supporting our website and reservation systems
• Professional advisors such as auditors, accountants, or legal consultants when necessary

All third-party service providers are expected to protect your information appropriately.

6. Cookies

Our website uses cookies to:

• Improve website performance
• Remember your preferences
• Analyse visitor behaviour
• Enhance user experience

You may disable cookies through your browser settings, although some website features may not function properly.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to maintain a secure environment, no internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

We retain your information only for as long as necessary to:

• Complete your booking
• Provide customer support
• Meet legal, tax, accounting, and regulatory obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

9. Your Rights

Subject to applicable laws, you may request to:

• Access your personal information
• Correct inaccurate information
• Update your contact details
• Withdraw marketing consent
• Request deletion of your personal information where legally permissible

Requests may be submitted via proper email channel.

10. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian where required by law.

12. Marketing Communications

If you choose to subscribe to our newsletters or promotional communications, we may send you updates about:

• New hotel launches
• Seasonal offers
• Holiday packages
• Promotions
• Hospitality news

You may unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.

13. Compliance with Indian Law

We process personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other relevant legal requirements applicable to hospitality businesses.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

The revised version will be published on this page with an updated Effective Date.

15. Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.

Anspire Hospitality
Dharampur, Solan
Himachal Pradesh, India

Website: https://anspirehospitality.com

Email: anspirehospitality@gmail.com

Business Hours: Monday to Saturday, 10:00 AM – 5:00 PM (IST)

Your Trust Matters

At Anspire Hospitality, protecting your privacy is as important as providing exceptional hospitality. We are committed to handling your information responsibly, securely, and transparently so that every interaction with us is built on trust.